Extended Christmas Returns
With Christmas approaching we know some of you are gifting to other people. As a result you might not know the sizing is off until the end of the year. All items purchased from November 1st 2020 are now eligible for extended returns for exchanges only. Let us know through the form below by Friday 8th January 2021 that you'd like to exchange, then you'll have until Friday 22nd January 2021 to get your item to us.
14 Day Refund Window
Decided you don't want your item? Let us know through the form below within 14 days of receiving it and you'll have an additional 14 days to get it to us for a refund. You can expect to receive your refund within 7 days of your item reaching us. You'll be updated by email to let you know when it's going through.
All items must be returned unworn, unwashed and in the same condition they were received.
Where possible, please re-use the bag you received the item(s) in to reduce the environmental impact of the return.
We can only cover the cost of returns for items that are faulty or were sent in error by us. A pre-paid label will be emailed over for you to use.
Please let us know about your return through the form below. Don't forget to include your order number so we can assist you as quickly as possible.